About
Hi, I'm Jacob — I help local businesses stop missing calls.
I'm Jacob Santiago, and I run CoastlineAI. I work with local service businesses — trades, clinics, salons, and home services — to help answer more calls and website visitors, and turn those conversations into booked appointments.
Why CoastlineAI exists
Most local businesses lose customers simply because they can't get to the phone. You're on a job, with a customer, or it's after hours — and the caller hangs up and tries the next business on the list.
I started CoastlineAI to fix that with an AI receptionist that helps answer calls, follows up with the ones you miss, and books appointments straight to your calendar — so a missed call doesn't have to mean a lost customer.
How it works with you
You won't get passed around. I set up your AI receptionist myself, connect it to your calendar, and tailor it to your services and the way you like to do business.
- ✓Direct calls, texts, and email with me
- ✓Set up and tailored to your business
- ✓Ongoing support when you need it
What I believe in
Built for local businesses
AI receptionist and booking tools designed around the way local service businesses actually work — phone calls, texts, and appointments.
Catch more calls, capture more leads
Fewer missed calls and leads slipping away after hours. More callers get a response and a chance to book.
You work with Jacob directly
No account managers and no handoffs. Jacob sets up your system, tailors it to your business, and supports it himself.
Honest and straightforward
Clear setup, simple monthly plans, and no lock-in. You keep your customers and your relationships — we just help you answer them.
Let's get your calls answered.
Book a free demo and I'll show you exactly how an AI receptionist would work for your business.